1.1.  This Public Offer Agreement (hereinafter the "Offer") constitutes an official proposal by the Service Provider, Dzhevaha Design Studio (hereinafter the "Provider"), to enter into a contract for the provision of design services on the terms set out below.
‍1.2.  The Offer is directed to an unlimited number of individuals and legal entities intending to engage the Provider's services (hereinafter "Clients").
‍1.3.  The Offer is published on the Provider's website and is publicly available. The Provider reserves the right to amend the terms of the Offer unilaterally at any time without prior notice, provided the Client has not yet accepted the Offer. A new version takes effect upon publication on the website.
‍1.4.  Acceptance of the Offer is deemed to have occurred when the Client performs any of the following actions: submits a contact form on the website; sends a message via any messenger or to the Provider's email; makes a partial or full payment for services. Acceptance constitutes full and unconditional agreement to all terms of this Offer.
‍1.5.  A contract concluded by acceptance of the Offer is equivalent to a manually signed agreement and does not require additional signing by the parties unless otherwise agreed for a specific project.

2.1.  The Provider undertakes to render design services to the Client upon the Client's request, and the Client undertakes to accept and pay for such services in accordance with this Offer and/or a separate Brief (technical specification).
‍2.2.  Design services may include, but are not limited to:
• brand identity development (logo, corporate colours, typefaces, brand book);
• web design (UI/UX, wireframes, page layouts, landing pages);
• print design (business cards, flyers, posters, brochures, presentations);
• social media design (post templates, Stories, banners);
• packaging and label design;
• any other design work agreed upon by the parties.
‍2.3.  The specific scope of services, requirements, deadlines and fees are set out in the Brief (technical specification) completed by the Client prior to commencement of work. The Brief forms an integral part of the contract.

3.1.  The Provider commences work upon: (a) receipt of the completed Brief from the Client; (b) receipt of an advance payment in an amount agreed by the parties (where applicable). If no advance payment is required, work commences upon the Provider's written confirmation of the order.
‍3.2.  The Provider delivers interim versions (concepts) to the Client within the timeframes stated in the Brief or separately agreed. The standard number of concepts is 1 to 3, unless otherwise specified.
‍3.3.  The Client is required to provide feedback (comments, revisions, approval) within 5 (five) business days of receipt of materials. If no response is received within that period, the Provider may suspend work or deem the current version approved.
‍3.4.  The number of complimentary revision rounds is stated in the Brief [e.g. 2]. Each additional revision round beyond the included limit is charged at an agreed rate.
‍3.5.  The Provider is deemed to have fulfilled its obligations upon delivery of final files to the Client in the agreed formats. Acceptance is confirmed by the Client's written approval or by the absence of substantiated objections within 5 business days of receipt of the final materials.

4.1.  Fees are determined individually for each project and fixed in the Brief, cost estimate, or invoice.
‍4.2.  Standard payment schedule: advance payment of 50% of the total fee prior to commencement of work; final payment of 50% upon delivery of the final result and before file transfer. A different payment schedule may be agreed by the parties.
‍4.3.  Payment is made in the currency stated in the invoice (CZK / EUR) by bank transfer or another method agreed by the parties.
‍4.4.  All bank charges and transfer fees are borne by the Client unless otherwise agreed in writing.
‍4.5.  The Provider reserves the right to suspend services if payment is overdue by more than 5 (five) business days. A late payment penalty of 0.1% of the outstanding amount accrues for each day of delay.
‍4.6.  Where the parties enter into a separate written Service Agreement for a specific project, the terms of such Service Agreement shall prevail over this Offer with respect to payment conditions, acceptance of deliverables, and any other matters expressly regulated therein. In all other respects not covered by the separate Service Agreement, the terms of this Offer continue to apply.

5.1. The Provider shall:
•    • provide services with due quality and in a timely manner in accordance with the Brief;
• maintain confidentiality of information received from the Client;
• keep the Client informed of project progress upon request;
• deliver final files to the Client in agreed formats upon receipt of full payment.
5.2. The Provider has the right to:
• engage subcontractors and third parties for specific tasks without separate Client approval;
• decline to perform an order if it is contrary to law, public morality, or causes harm to third parties;
• include works created for the Client in its own portfolio unless the Client objects in writing;
• request source materials from the Client (logos, photographs, texts, brand book, etc.) necessary to fulfil the order.
5.3. The Client shall:
• provide the Provider with complete and accurate source data and materials necessary to fulfil the order;
• make payments in a timely manner in accordance with this Offer;
• provide feedback within the timeframes stipulated by this Offer;
• not transfer interim materials (sketches, concepts) to third parties without the Provider's prior written consent.
5.4. The Client has the right to:
• request corrections within the agreed revision limit;
• withdraw from the services with reimbursement of costs actually incurred by the Provider.

6.1.  Until full payment is received, all intellectual property rights in the materials created remain with the Provider.
6.2.  Upon receipt of full payment, the Provider assigns to the Client the exclusive right to use the final deliverables to the extent and on the terms agreed in the Brief. Unless otherwise specified, the assignment covers commercial use of the materials on an unlimited territorial basis.
6.3.  The Provider retains authorship rights and the right to be identified as the author / brand, unless the Client has additionally acquired full copyright assignment (white-label agreement).
6.4.  The Client warrants that source materials provided by the Client (texts, images, trademarks, etc.) do not infringe the rights of third parties. Any liability for infringement of third-party rights arising from materials provided by the Client rests solely with the Client.
6.5.  Interim materials (sketches, drafts, working files) remain the property of the Provider and are not transferred to the Client unless separately agreed.

7.1.  Each party undertakes to keep confidential information received from the other party that constitutes a trade secret or is marked as "confidential", and not to disclose it to third parties without the other party's written consent.
7.2.  The confidentiality obligation does not apply to information that is in the public domain or that a party is required to disclose pursuant to a governmental authority request.
7.3.  The confidentiality obligation survives for 3 (three) years after completion of the order.

8.1.  The Provider's liability for improper performance or non-performance of its obligations is limited to the amount actually paid by the Client for the specific order.
8.2.  The Provider is not liable for indirect, incidental or unforeseeable losses (loss of profit, data loss, business interruption losses, etc.).
8.3.  The Provider is not liable for deadline overruns caused by: (a) the Client's failure to provide required materials or approvals in a timely manner; (b) force majeure events; (c) other circumstances beyond the Provider's control.
8.4.  If the order is cancelled at the Client's initiative after work has commenced, the advance payment is non-refundable, and the Client additionally pays for work already completed based on actual time spent. If work has not yet commenced, the advance is refunded in full within 10 business days.

9.1.  The parties are released from liability for non-performance or improper performance of obligations in the event of force majeure circumstances: natural disasters, armed conflicts, pandemics, strikes, governmental actions, power or internet outages that make performance impossible.
9.2.  The party affected by force majeure must notify the other party within 3 (three) business days of the occurrence. If the force majeure event continues for more than 30 (thirty) days, either party may terminate the contract unilaterally, with settlement of mutual accounts for work actually completed

10.1.  All disputes and disagreements arising in connection with this Offer shall be resolved through negotiations between the parties.
10.2.  If an agreement cannot be reached, disputes shall be submitted to the competent court of the Czech Republic in accordance with applicable Czech law.
10.3.  This contract is governed by the law of the Czech Republic, in particular the Civil Code of the Czech Republic (Act No. 89/2012 Coll.) and other applicable legislation.

11.1.  The Provider processes the Client's personal data in accordance with EU Regulation 2016/679 (GDPR) and Act No. 110/2019 Coll. of the Czech Republic on the processing of personal data
.11.2.  Personal data are processed for the purposes of fulfilling contractual obligations, sending commercial communications (subject to consent), and complying with legal requirements.
11.3.  Detailed terms of personal data processing are set out in the separate Privacy and Personal Data Processing Policy published on the Provider's website. By accepting the Offer, the Client confirms that they have read the Privacy Policy and agree to its terms.